Support

TitleVision can always be reached for support

But before you grab the phone and dial +45 20 26 50 02, please try these solutions:

  • Restart your computer.
  • Update your program to the latest version. There's a link on the Download Page.
  • See if there is an answer in the links beneath or the boxes to the right, where some of the most common problems are outlined.
  • Consult our online manual, especially the Troubleshooting and FAQ sections.
  • Send us an e-mail.

Current issue #1: Some people seem to have a problem with the sound when updating to 4.1.602. It's easily remedied with Numpad 2 or 8. Click this link for more info












    Always report issues. We can't solve them if we don't know about them.



Crash at startup
Recording problems
Registration problems
Time code problems
Line length problems
Language/character set problems
How to write special characters
Problems viewing test file
How to perform a total uninstallation
Fitting cues to scene changes
Automatic error report
How to check version number
Loginfo
Frequently asked questions
Video clip won't play
How to boost system performance
How to combine two subtitle files and sort them by time code
How to calibrate files without superimposed time code
Vista/Win7 problems